Field Service Management Trakker

Dispatching Software with Inventory Control and Invoicing, the ultimate Field Service Management Software


Comprehensive Software Package for HVAC & Plumbing


 

This Field Service Management Software helps companies Track Inventory, Schedule Routes for Multiple Trucks, provides real-time data between your office and fleet, all designed to save money and at the same time increase revenue.

SAVE MONEY- Keep accurate inventory in warehouse & trucks.

SCHEDULING TOOLS- use the dispatching software for quick efficient scheduling and routing of appointments and emergency calls.

ACCURATE INVOICES- automatically generated and instantly Emailed Saving Time, Money and Reducing Errors.

SHARE DATA- immediately between the technician & the office.

Works with Quickbooks Pro, PeachTree accounting software.




Your Plumbers and Tech's


are equipped with portable devices that communicate with your office's server. Our field service management software enables Tech's to:


See Appointments- When there is a schedule change or an emergency call they are via the Trakker dispatching software.

Track Inventory- Automatically tracks inventory used on a job.

Capture Signature- The customer can electronically sign the invoice.

Automatically Invoice- When the signature is captured the invoice is emailed out immediately/automatically. This means you get paid faster.

Plus Much More...




Your Office Staff


can see all the field activity for the day including customer visits, sales, and restock requirements. All the field information is available to the office staff with a click of the mouse.

Trakker allows sales and distribution personnel to gather, enter and share data in the field or at the office, wherever it is the most convenient, thus increasing efficiency, improving productivity and making your company more profitable and competitive.


Schedule Appointments- When a call comes use the dispatching software to schedule it by desired date range and closest available technician with our field service management software's Advanced Scheduling Assistance.

Recurring Events- Setup Recurring customer visits/events to pop up as alerts on the To Do list to schedule an appoinment, send a notice, etc.

Reverse Appointment Scheduling- If a recurring customer event is to call and set an appointment with a customer, the Scheduler will help you decide on a recommended order to schedule appointments with the customers.

Track Inventory- Automatically tracks inventory used on all trucks, received in the warehouse, and what needs to be restocked on the trucks at the end of the day.

Purchase Order- Place orders and receive on them.

Customer History- See all of the history of customer service calls, invoices, service agreements, etc.

Many Reports- Trakker, the top of the line field service management software has many reports as well and we can design ones specific to your needs.

Plus Much More...




Save money and Go Green


We have even eliminated the need for costly printers, ink, and paper at many sites by allowing invoices to be either faxed and/or e-mailed immediately after the invoice is completed. By using the wireless internet we can communicate back to our server and have an email or fax sent within 1 minute of finalizing the invoice. Many customers have found this feature alone saves them $1500 TO $2000 per route per year. Plus of course less waste is good for the environment.


By automating four core application areas - dispatching software to optimize your gas milage, sales automation/order management, inventory management, and delivery confirmation - companies can recognize significant benefits including:

Decrease of clerical, data, and invoicing errors

Reduction of communication costs

Additional sales through access to additional information

Shortened billing cycles

Increased worker productivity

Inventory, distribution, and shipping savings

Prevention of loss of revenue

Cost reductions from returns tracking




Popular Features

Below are some of the most popular features our field service management software offers. This is not a complete list, and remember it is fully customizable, which means ANYTHING your company needs it to do, it can be enhanced to do.


Mobile route management the dispatching software allows the office to direct the fleet.

Signature capture

Tiered, allowance pricing

Barcode scanning

Print to portable printers

Email or Fax any invoice or report

Time and Labor Tracking

Data Security and Encryption


For more information, ROI, and a live demo, contact us today at sales@LongwellTech.com
 

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